eBay – A name that has revolutionized online shopping.
A customer base of staggering 164 million users with a presence across 100 countries, eBay today has become a household name amongst online shoppers. eBay is not just an online store rather it’s a marketplace where buyers and sellers come together to both buy and sell products.
Hey! Wait a second...Does that the mean I can sell my old DVDs that I no longer use?
As an E-commerce business owner what is it that you want your site visitors to do?
Obviously…. to make the purchase!
But it isn’t that simple.
There is the entire process that the customer undergoes right from researching, browsing products on your site, decision to finally making the purchase. Understanding this customer journey is the key to understanding the fickle-minded and ever-demanding customers of today.
Once you ...